Welcome to Cilla Scooters, where innovation meets sustainability on two wheels! we're passionate about revolutionising urban mobility through our cutting-edge electric scooters.

Founded in 2024 by friends, we embarked on a mission to provide convenient, fun, and environmentally conscious solutions for modern city living. With our expertise in engineering and design, we've curated and crafted a range of electric scooters that marry style with functionality, delivering an unparalleled riding experience for our customers.

We're driven by a vision of cleaner, greener cities where transportation is not only efficient but also enjoyable. Join us in our quest to redefine urban mobility and embrace a future where the journey is as rewarding as the destination.

You must inform us that you want to cancel your purchase / return the goods in “as new” condition, at which point we will provide you with our returns form and upon completion of this form you may return the goods to us. Cilla Scooters defines “as new” as unused, boxed in original packaging and including any accessories in their original packaging and condition which must be resalable as new. We may refuse to accept a return or deduct from the refund any reasonable amount in the event that goods returned are not “as new”. The cost of returning the goods is borne by the customer and return arrangements must be made by the customer.

You must send the goods back within 14 days of informing us of your intention to return the goods.

We will inform you of any applicable charges before you return the goods to us, as is our obligation. 

We will provide you with a refund within 14 days of receiving your cancellation request. However, we may delay refunding you if we haven’t received the goods or evidence that you’ve returned them.

We will refund you to the card you used to make the purchase.

10 - 14 business days after your purchase, we deliver in your destination. As soon as you buy, your order is processed and you`ll get a tracking code between 1 - 2 days.

We offer 1 year of warranty to all of our custumers as long as you provide us all the necessary information. Cilla Scooters warrants the original purchaser that your Electric Scooter or e-bike shall be free from defects in materials and workmanship under normal use during the warranty period.